Welcome to the FAQ page of Waters’ White Vans! We understand that moving can be a stressful and confusing experience, so we’ve put together a list of frequently asked questions to help you navigate the process with ease. Whether you’re moving your home or office, locally or internationally, we’re here to provide the answers you need. From questions about our services and pricing to tips on packing and storage, we’ve got you covered. Take a look at our FAQs below and if you don’t find what you’re looking for, please don’t hesitate to contact us.
Most jobs require parking permits and / or a lifter permit if a ‘Hi Up’ lifter is required. Permits can be obtained by contacting the local council of the area you are moving from and to by either phone or email. The council will then advise when the permit is ready for collection.
Permits need to be in place 48 hours before your moving day and you would need to take a photo to prove they have been in place (you can send this photo to us as proof by whatsapp on +356 79026070)
If no permits are in place when a ‘Hi Up’ is booked we will not be able to complete the job for you using the lifter
Pianos are delicate and diverse instruments, let our specialist piano moving services be music to your ears. We can remove the stress of moving them with our experienced and knowledgeable team.
It all starts with getting a instant free quote. From there, you’ll be assigned a dedicated transport coordinator who will organise your piano removal from start to finish. They’ll be on hand to put your mind at ease, and ensure that the operation unfolds seamlessly. No matter the size or destination, our piano movers will guarantee a flawless service. Our key to success is our dedication to customers and our team of experts who specialise in safe transit for pianos, from standard upright pianos to concert grand pianos, at low-costs.
If your piano is not on ground floor level we need to hire a crane to assist with the safe manoeuvre to avoid damages.
Please contact us for your quote
We provide our services across the entire island of Malta and Gozo.
Yes, we offer professional packing services to help ensure your items are properly protected during the move.
Yes, we have experience handling a variety of items including large and bulky items. We’ll ensure your items are properly secured and transported safely.
Yes, we offer free, no-obligation quotes. Simply give us a call or fill out our online form to request a quote.
While we take every precaution to ensure your items are safely transported, accidents can happen.
Kindly note that minor scratches can occur on items that are not properly packed or protected.
All prices listed throughout the website are subject to VAT
Our insurance does not cover us to carry passengers in the cab with the delivery assistants.
Yes, we are fully licensed and insured for your peace of mind.
Yes, we have experience with international moves and can help ensure your items are properly packed and transported.
We recommend booking as early as possible to ensure availability. However, we understand that sometimes moves are last-minute and we’ll do our best to accommodate your needs.
We accept Cash, Cheque, Revolut and Bank transfer (with prior notice) as forms of payment.
Have any other questions? Our team is ready to answer them, please contact us!
